1. Information We Collect
We collect the minimum information necessary to provide and operate the Service:
- Account Information: Account identifier, account type (anonymous or registered), and email address if you choose to bind one.
- Device Information: Device identifiers and WireGuard public keys for registered devices.
- Usage Data: Connection timestamps, session duration, bandwidth consumed, and server node used.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Service
- To display connection status and history within the App
- To enforce usage limits and prevent abuse
- To process reward ad grants and prevent duplicate claims
- To respond to support requests and communicate with you
3. Third-Party Services
The App integrates with third-party services that may collect information:
- Google AdMob: We use AdMob for banner and rewarded advertisements. AdMob may collect device identifiers, IP addresses, and usage data for ad personalization. Please review Google's Privacy Policy for more information.
- Google Play Services: Required for core app functionality and may collect device and usage information per Google's policies.
4. What We Do Not Collect
Veilo is designed with privacy in mind. We do not:
- Store logs of the content of your internet traffic
- Store browsing history, DNS query logs, or destination website history as part of account records
- Sell or share your personal information with third parties for marketing purposes
5. Data Retention
We retain your information only as long as necessary to provide the Service and fulfill the purposes described in this policy. Connection logs are retained for a limited period to display history and enforce usage limits. Upon account deletion, your personal data is removed, except for minimal records retained temporarily for abuse prevention.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Deletion: Delete your account via the App (Settings -> Account -> Delete Account) or through our web form
- Opt-out: You can reset your advertising identifier or opt out of personalized ads through your device settings
To exercise these rights, contact us at support@veilovpn.net.
7. Children's Privacy
The Service is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.
8. Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Veilo by Blue Friday
Email: support@veilovpn.net